While waiting in the customer pick up area of CircuitCity I walked into a discussion between a women and a stock agent. She wanted the original box and the man went into the stockroom and returned saying the original box wasn’t available. She asked for the original packaging, the stock agent once again entered the stockroom and returned saying that wasn’t available. The women asked for another box and the stock agent went into the back and as the stock agent came back saying he found the box bringing with him a dolly to move the TV, the women told the man she didn’t want the box. As he returned to the stock room he left the dolly accidentally preventing the door from closing and yelled “the bitch didn’t want the fuckin’ box” not aware the door was open. Now that’s customer service.