Binding Sympathy

The Objective-C reference book I use doesn’t lay flat and proved difficult to consult so I went to Staples to have the binding removed so I could hole punch it and put the pages in a binder.  I told the copy person what I wanted done and he said it was doable for a few bucks but it’d take him a bit to get around to it.  I left the book, had a quick lunch, and returned to copy station where the neatly despined book lay.  I asked for the price:

Copy Person: No charge.  I know the pain that lies in your future.  Good luck.
Me: Thank you.

Well then.