Unreasonable Demands

My TF2 team uses a tool called TCAdmin to manage its server installs.  Recently, we’ve had an issue where updates take a very long time to load so I contacted TCAdmin’s technical support.  After a bit of back and forth, their final recommendation was “Try using Opera”.  Really?  This is the best you can come up with?  Tell a vegetarian to try chicken or a Hasidim to try pork to solve indigestion I get but telling a self-respecting Internet Neckbeard to try Opera?  This injustice will receive a blog post, forum post, and a tweet, sir.  Many IRC channels will be hopping mad within the day.